Katlego Sitrus implemented Paltrack’s exporter solution, PALBROKER in 2016. Katlego Sitrus started in 1968, growing their business to 300 000+ export cartons. With years of experience in citrus farming, the company exports a wide variety of cultivars, from May to September.
Anné Pretorius from Katlego says the following: “We needed a fit-for-purpose solution for producer-exporters. Even though we are not one of the biggest exporters around and only export our own produce, we have a need to identify packed pallets, pre-allocate containers, reconcile cold store stock, track our shipments and invoice our receivers for our 250 000 export cartons. We have used another software solution for 4 years and needed a more user-friendly, cost effective solution.
We anticipated a much more painful implementation process, but were positively surprised by the efficient roll-over! Raymond de Kock, PALBROKER Product Manager, flew up to Pretoria for two days to assist with the training and the telephonic support is quick and accurate.
We are able to do everything we wanted, with the small exception of allocating payments and credits – we will focus on this in the coming season and ensure that we implement all the available functions. Currently, we “double-dip” with the financial side of the process whereby we capture invoices in Pastel as well as PALBROKER.
The fact that PALBROKER is so easy to use and we are not charged for every single support query really is a deal-maker for us. We have a lean management business model, which means that one person must handle various different tasks throughout the season. The system enables our “mean-lean-team” to function optimal, especially when we need quick feedback on pressing questions such as:
- Is my stock correct?
- How many unallocated pallets do I have at the cold store and at the pack house?
- Which of my pallets are close to the maximum allowable age?”
PALBROKER is a produce brokering solution that offers logistical management and financial payment functionality. It provides for
- Full visibility and traceability of product throughout the logistical chain
- Protocol and compliance management
- Supply and demand management
- Cost and payment management
- Management information
Paltrack has been diligently working towards maturing PALBROKER since the launch of the solution. This has been achieved by partnering with customers like Katlego Sitrus in order to ensure that the solution fits the way exporters do business.
Paltrack is a subsidiary of Resolve Solution Partners, an Imperial group company. We are a leading supplier of software solutions, product coding and integration services to the South African agricultural industry. Our focus is on supply chain visibility from producer to port, and we build and source software solutions that meet our unique customer’s needs through all market verticals. Our primary clients are in the fruit and aquaculture industries, but our software is agile and customisable for most traceability requirements.